Meet the team

Our experienced and highly motivated team are here to help every step of the way.

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David Jones
Operations Manager

Joined the company in 2009 because the company had a reputation for being vibrant, open and generally a good place to work.

I brought 8 years worth of experience gained working for the number 1 vehicle rental company in the UK to the job, as well as the knowledge that I'm very much a team player.

This has proved invaluable as I'm part of a sociable, co-operative team set up that needs to pull together to meet all the challenges and get the work done.

Rose quickly through the ranks as the opportunities opened up and I'm still very much in the learning phase.


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Stacey Allen
Senior New Business Claims Handler

I joined United Assistance early 2009 as I was aware that other employees had enjoyed working for the company.

My 5 years previous experience gained within the credit hire industry has proved invaluable in my career development.

Started as a claims handler, and rose to a senior position within a vibrant team that provides a prompt and efficient service to our clients and referrers alike..

My role within the team is both challenging and rewarding as I focus on building the best team in the department under the guidance of my operations manager.

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Free Impartial Advice

Free Impartial Advice

If you have been involved in a car accident that was not your fault, take advantage of our free, no obligation legal advice. We will give you a free claim assessment and answer any questions you may have about making a car accident claim.

Replacement Vehicle

Arrange An Immediate Replace Vehicle

If the car accident has resulted in your car being written-off or undriveable we can help you by arranging a replacement vehicle for you in no time at all. Contact us today for more information.

Had An Accident

Had An Accident?

In the event of a road traffic accident call our accident helpline on 0843 077 5001 or alternatively fill in our contact form