About United Assistance

We are a privately owned company incorporated in 2002, which specialises in the provision of accident management services and replacement vehicles to motorists involved in non-fault road traffic accidents.

Our commitment to providing the very highest levels of customer care is non negotiable and this is measured through an in-house customer service index that monitors responses to customer feedback at each and every stage of the claims handling and vehicle delivery process.   This is underpinned by our continual investment in our staff, training programmes, technology and procedures.  It is the Company's policy to act with fairness and integrity at all times

We have access to over 8,000 vehicles through our Fleet Composition covering the whole of the British Isles.

The fleet comprises mainstream, prestige and 4x4 cars, from small to medium sized vans, light commercial vehicles, heavy commercial vehicles up to 44 tonnes, motorcycles and taxis (both private and public hire). Furthermore, we can usually assist in the provision of specialist type vehicles, mini-buses, coaches, refrigerated vehicles and dual control cars.

Even following fault accidents we can keep your clients mobile utlilising our Fault Hire service. If, following thorough investigation, the accident circumstances indicate that the accident was the fault of our client, we will revert to the client and referrer in order to assist with mobility at highly competitive rates.

Association of British Insurers (ABI) General Terms of Agreement (GTA) subscriber and as a First Tier provider we adhere strictly to the protocol.

Authorised and regulated by the Financial Conduct Authority as an Appointed Representative of OnClaims Ltd.

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Free Impartial Advice

Free Impartial Advice

If you have been involved in a car accident that was not your fault, take advantage of our free, no obligation legal advice. We will give you a free claim assessment and answer any questions you may have about making a car accident claim.

Replacement Vehicle

Arrange An Immediate Replace Vehicle

If the car accident has resulted in your car being written-off or undriveable we can help you by arranging a replacement vehicle for you in no time at all. Contact us today for more information.

Had An Accident

Had An Accident?

In the event of a road traffic accident call our accident helpline on 0843 077 5001 or alternatively fill in our contact form